Registration Conditions
1. By registering with us you agree that your account will only be operated by the player in person (or a parent or legally registered guardian in the case of a player under the age of 18 years old) and you will not share your login details/password with another third-party (including but not limited to coaches).
2. If accepted into a competition, I authorise you to debit my account with the entry fee. Unless stated otherwise in the conditions published for an individual competition, fees are ONLY charged once a player is accepted to participate.
3. I understand that payments are collected by Tennis Services UK Limited, as agent for the club, centre, committee or organisation hosting the competition.
4. In the event of a payment being declined by the card-issuer, I accept that I may (at our sole discretion) still be accepted to play, in which case, I agree to settle the fee immediately using an alternative payment method. We may at our discretion insist that an entry fee is settled prior to a player's first match in a competition, failing which the player may not be allowed to participate.
5. I accept that I may cancel an application to any competition up to the advertised cancellation date and time, although it is my responsibility to ensure that the cancellation has been received and acknowledged by the deadline. I accept that some tournaments may charge a cancellation fee (as detailed in the tournament prospectus/terms and conditions) where payment has been made by debit or credit card.
6. I accept that it is my responsibility to determine whether I have been accepted for a competition (regardless of whether any notification is received from us) and to find out the date and time I should report for my first match, (where applicable).
7. Unless more specifically stated in the conditions published by an individual competition, I accept that once accepted to play then no refund is allowable (and any unpaid entry fee shall become immediately payable) where a player is unable to participate FOR ANY REASON.
8. No player shall be eligible for inclusion in any competition where payment remains outstanding for a previous competition.
9. We may decline to accept any application in which case no entry fee will be charged (and any entry fee paid will be returned).
10. An entry fee remaining unpaid for 14 days or more will render any future applications void and will incur an administration charge of £8.00. In the event of any payment remaining outstanding for 30 days or more, then we reserve the right to levy further administrative fees and to charge any additional costs necessary to recover outstanding sums. By registering or re-registering with us you authorise us to collect any amounts remaining outstanding for previous competitions, where applicable.
11. I accept that applications made using the British Tennis Membership Number (or username) and password supplied shall constitute formal acceptance of these conditions along with the tournament entry conditions.
Service Charges
Tennis Services UK Limited operates a pre-payment policy for all events and tournaments managed on behalf of hosting clubs, centres and organisations. Where payments made to either ourselves or to hosting organisations are dishonoured, declined or paid late, then the following fees will apply:
Dishonoured Cheques - £11.00 per cheque.
Credit/Debit Card Declined Transactions - Up to two declined transactions in a rolling12-month period shall be permitted without charge. Thereafter a fee of £8.00 per TRANSACTION shall apply.
Credit/Debit Card Disputed Transactions - If we make a valid billing to your credit or debit card which you dispute with your card company and payment is withheld (i.e. charged back to us) as a result, then a fee of £25.00 shall be payable. This is to cover the chargeback fee billed to us by our merchant processing company and an administration fee to cover our time in dealing with the matter. These fees are in addition to the value of the withheld transaction(s).
Late Payments: A fee of £8.00 per transaction shall be added to any amount which remains outstanding 14 days after the date of an event (or the first day of a tournament covering more than one day).
Recovery Fee - If a payment remains outstanding for 60 days or more, then a county court claim fee (minimum £35.00 depending on the value of the claim) will be added to the amount due. Further costs and expenses necessary to enforce a judgment will also be payable.
Where a payment remains outstanding, Tennis Services UK Limited will not process further applications for the player concerned who shall be ineligible for selection in any future event or tournament until payment is received in full.
We may, at our sole discretion, decline to accept applications where there has been a poor history of payments. We may also insist that applications are made by post and/or accompanied by a guaranteed means of payment at the time an application is made.
If you fail to pay any amounts due to us (or any clubs, centres or organisations where we act as agent for the collection of fees), then we may also pass any details we hold to debt collection companies and credit reference agencies.
Last updated: 30th January 2024